EMERGENCY — Quick Actions
- Turn off the main water shut-off valve immediately
- For gas leaks: leave the building and call 911 first
- Turn off the water heater if water is shut off
- Call Pro Plumbing Las Vegas: (702) 204.8282
- Document damage with photos for insurance
Plumbing emergencies don't wait for business hours. At Pro Plumbing Las Vegas, we answer every call 24/7 — but knowing what to do in the first few minutes can prevent thousands of dollars in additional damage. Here's your step-by-step guide for the most common plumbing emergencies in Las Vegas.
Step 1: Find Your Main Water Shut-Off Valve
Before an emergency happens, locate your main water shut-off valve. In most Las Vegas homes, it's in the garage near the water meter, or in a utility closet. Turning it off stops water flow to the entire house. Make sure every adult in your household knows where it is.
Step 2: Shut Off the Water
For any active leak or burst pipe, turn off the main shut-off valve immediately. Every minute of delay means more water damage. For a localized problem (like a toilet overflow), use the fixture's individual shut-off valve.
Step 3: Turn Off the Water Heater
If you've shut off the main water supply, turn off your water heater too. Running a water heater without water can damage the heating element. For gas heaters, turn the thermostat to "pilot." For electric heaters, turn off the circuit breaker.
Step 4: Call Pro Plumbing Las Vegas
Call us at (702) 204.8282 immediately. We'll dispatch an on-call plumber and text you an ETA. Most central Las Vegas areas can be reached within an hour.
Gas Leak Emergency
If you smell gas: leave the building immediately without turning any switches on or off. Call 911 from outside. Then call NV Energy at 1-800-820-2077. Once the area is declared safe, call us for gas line repair.
Document the Damage
While waiting for our plumber, take photos and videos of the damage for your insurance claim. Move valuables away from the affected area if it's safe to do so.
